Shipping Policy

1. Delivery countries

The products presented on ObiMarketProducts are intended for customers in several European countries. The countries to which each product can be delivered are shown on the Offer page. Delivery is made to the address entered in the order form.

2. Delivery times

Processing and delivery times may vary by product and country: they are shown on the Offer page and included in the contract confirmation. Unless another period is indicated in the Offer, delivery takes place within 30 days of the conclusion of the contract.

If the product is unavailable or cannot be delivered within the expected time, the Seller informs you without undue delay. You can choose to wait or to cancel the order, in which case any amount already paid is refunded without undue delay.

3. Delivery costs

Any delivery costs depend on the product and the destination country and are shown on the Offer page before the order is submitted. You will not be charged any delivery costs that were not communicated to you before purchase.

4. Carrier and tracking

The carrier and any shipment tracking options depend on the Offer and the destination country, and are communicated to you with the contract confirmation or at the time of shipping.

5. On delivery

We recommend checking that the packaging is intact. If it is visibly damaged, you can accept the delivery with a specific reservation (for example “accepted with reservation: damaged packaging”) and email info@obimarketproducts.com as soon as possible. Any product defects remain covered by the legal guarantee of conformity.

The risk of loss of or damage to the product passes to you only when you receive it.

6. Failed delivery

If delivery is unsuccessful, for example because the recipient is absent or the address is incomplete, the carrier may make another attempt or leave a notice. For any delivery issue, email info@obimarketproducts.com.

7. Returns

To return a product, please see our Refund Policy. The general terms of sale are set out in our Terms & Conditions.

If you have any questions about this document, please email info@obimarketproducts.com.